"The popularity of coaching is evident by the demand for coaching services in organizations and record levels of individuals seeking credentials in the emerging field of professional practice. Yet with rapid growth comes accountability! As an industry, coaching has been effective in defining and implementing standards of competence and ethical standards, yet evaluation methods that focus explicitly on demonstrating the efficacy and impact of coaching engagements remain rudimentary. As the Faculty Director of Columbia University’s Executive Coaching Program, we believe that business acumen is as important as core coaching competencies to operate effectively in the specialty area of executive coaching. Lisa Ann Edwards’ module on the ROI of Coaching is essential for equipping our professional coaches with both a methodology and the tools necessary to strategically embed assessment, measurement, and evaluation into high-impact coaching engagements."
- Dr. Terrence Maltbia, Associate Professor, Columbia University