Lisa Edwards is the real deal on ROI. I have tapped her wealth of knowledge and experience in this area extensively as I have taught coaching at Columbia University. The participants have used her thinking in their own internal and external practices. Many features of Lisa’s thinking are actionable and one of her gifts is helping those of us who have less experience and analytical skills to use our own less sophisticated approaches for measuring our impact as coaches and as managers of coaching programs. She is simply a very competent teacher as well: introducing concepts and practices that can be understood analytically, but also intuitively and so not overwhelming for those of us with limited time and resources. You will gain from her programs…of any length.
- John P. Schuster, Columbia University Faculty